About Us

Who are Kaya?

Kaya was set up in 2008 by our Director, Heilwig Jones, after her own volunteering experiences and many years’ involvement with community projects. The idea behind Kaya is to bring together the quality and impact of grass roots projects with the breadth of choice, quality of structure and organization and level of service that enables everyone the opportunity to contribute to positive action and enjoy traveling the world more responsibly.

Kaya is a word which means a lot in a number of the communities we work with. In the Filipino Waray language, it means “I can do it!”, in Zulu “my spiritual home” and in Buddhism  “the enlightened one”.

What is Responsible Travel?

Responsible travel is about seeing the world in a manner that most respects and benefits local people, culture and the environment – it’s travel in the real world, not tourism.

The Kaya Mission

Kaya’s mission is to promote sustainable social, environmental and economic development, empower communities and cultivate educated, compassionate global citizens through responsible travel.

Why volunteer?

Every year thousands of people travel the globe looking to explore new environment and experience different cultures, with a spirit of adventure and a desire to learn more about the world.

As global travel becomes more accessible, and we look to visit further and more exotic locations, we often discover that the real world is not always easy to uncover, and often visitors don’t get a chance to see beyond the window that tourism can offer.

As a volunteer, you have the opportunity to become a real part of the environments, lives and communities of the world’s developing nations. And whether you chose to work on projects that benefit the wildlife, the environment or the people, you come away knowing that your being there has positively impacted those you have visited.

Our volunteers tell us that working on genuine, meaningful and sustainable projects and their time spent living with and getting to know an area and its locals is the most exciting, fulfilling and fun traveling they have experienced.

So we think the real question should be - why not volunteer?

Why volunteer with Kaya?

At Kaya, we pride ourselves on delivering only what is best for our volunteers and best for the communities which we are working with. You will find many volunteer organizations to choose between today, and many of these are also offering great placements around the world. But we believe that no-one works closer with their volunteers and with the receiving communities on the ground to make sure everyone can achieve the greatest benefits that volunteering has to offer.

The projects

Our project model means that we only commit to projects where there is a genuine need for the physical aid of a volunteer, not just financial assistance, so every volunteer is welcomed and is useful. We help to shape these initiatives which in the long run does not encourage dependence on aid, but instead establishes foundations upon which the people of that country can build and develop themselves. And we ensure that the members of those communities are open and eager to learn and discover our culture as we become a part of theirs.

The volunteer

We know that a volunteer is not a tool! In order for the project to benefit from your participation, it needs you to arrive prepared and committed to the work at hand. You can only do this if you know enough about the place you are visiting, the project you are working on and the task you are expected to undertake. Every Kaya volunteer is provided with extensive information about every aspect of the trip before they set off and we ensure that before you go, you speak in person to a member of the project team on the ground. This way you can discuss your concerns, get all the details on the day-to-day or just check on the weather!

The life-changing experience

We believe that volunteering with Kaya can guarantee you a life-changing experience – and that the key to providing that lays very simply in these 7 golden rules

Feel safe in our hands – with every new adventure comes the excitement of facing the new and unknown, and while in the real world we cannot remove all the risks, we can make sure you are never put in harm's way with us.

Know you will be appreciated – We ensure that all Kaya projects are genuinely in need of help provided by volunteers , not just destinations set up for the purposes of receiving more people. So your participation and hard work will always be welcomed and appreciated.

Do work that is Meaningful – Often the part a volunteer can play in a project , especially on a short stay basis, will be a small part of a much bigger initiative, but we will ensure you are shown the full picture so you can see how the role you play in that is genuine and vital.

Know the work is Achievable – All Kaya projects have set aims and strategic plans with set goals along its way, so we know how we are doing at every stage to keep the projects on track and the work achievable.

Sustainable work - Kaya ensure that all our projects contribute to long-term benefits which enable our host communities to improve their futures, not just benefit whilst volunteers are there.

Everybody learns a little – In every volunteer encounter, the volunteer and the local people should always learn something from each other - and we develop an environment that maximizes those opportunities.

We insist on having fun - Because laughter is a global language

Why pay to volunteer?

We are often asked the questions – Why must we pay to volunteer our time?

Project fees for volunteering are an increasingly common necessity for volunteering abroad projects. With Kaya you can guarantee your contributions are put to best use in the following ways.

All our projects are supported by volunteer services which must be paid for; safe, quality homestay accommodation and 2 meals a day which can provide a local family with an income while ensuring the standards are suitable to volunteer needs, airport pick-ups and in-country support staff as well as briefing and orientation materials and language support.

A portion of your fees goes straight to the project on the ground where you will be volunteering. This will ensure the project is able to provide the volunteers with the tools they need and materials required for work, and can even allow for volunteers' suggestions and proposals to be acted upon.

Ongoing project monitoring and evaluation is vital to ensure you that the projects we offer are genuine, safe, well-run and in need of your manpower. Our Kaya team work closely with the projects themselves, providing guidance where needed to keep their work on track. Because we are constantly working to ensure we send people only to the best projects, we can then ensure you that your time will be well-spent and enjoyable.

It is possible to organize your own volunteer placement abroad, but there are many inherent problems, including the time involved in identifying and fully evaluating a project in need before traveling across the globe. Volunteer organizations invest time and patience to build trust and form long-term sustainable relationships, to ensure volunteers are never a burden due to their lack of skills, knowledge or cultural sensitivity and provide safe and organized placements for volunteers.

Other costs include advertising, website maintenance, staff and volunteer recruitment, communication, taxes and general office maintenance. Volunteer organizations maintain a flow of volunteers to local projects, which allows them to function effectively.

See a full breakdown of "Where my money goes”.

Who travels with Kaya?

Kaya volunteers come from all walks of life. Whether you are taking a gap year, a career break if you are retired or just taking a holiday; traveling alone, in a group, with friends, partners or family, there is a Kaya project to suit you.
Most of our projects don’t require you to have qualifications or specific skills, just a positive attitude and the commitment to learn from the local communities and staff to drive the project to success.

For those of you who have skills that can benefit the projects, and even if you are looking to develop your professional skills in a developing country, your help is invaluable and Kaya staff will work with you to ensure your role matches your skill.

Internships, group ventures and specialist projects can be arranged by request.


There are a number of ways you can raise funds to pay for your placement fees and flights, and a surprising number of people who want to help you out when they find out what you are getting involved with. We've pulled together a quick guide to the best fundraising tips to help you on your way.