Project Quality

Kaya evaluates every project we offer to ensure that we only commit to programmes with genuine need for volunteer aid, not just financial assistance. We develop relationships with the projects and help shape initiatives to ensure in the long run that we do not encourage dependence on outside help, but rather establish foundations on which the people can build and develop themselves. We also ensure that the members of those communities are open and eager to learn and discover our culture, as we become a part of theirs. The quality and sustainability of our programmes are very important to us. We want you to have the most fulfilling and memorable time as possible, and be part of something that is going to last into future generations.

Accommodation & Meals

Volunteers are placed in local home-stays where they have their own room or share with another volunteer. Three meals a day are provided by the home-stay family, with the exception of Sundays when only breakfast is provided. This way a portion of your volunteer fee goes back into the local economy, and you gain first-hand experience of true local family life.

In-Country Coordinators

Each country coordinator is there to make sure your time in your programme runs smoothly. They will pick you up from the airport and take you on your orientation. All in-country coordinators are English speaking and are there to ensure you have all the information and resources for the best placement.

24/7 Emergency Support

As well as support from your in-country coordinators, you'll be given access to a 24/7 emergency phone line managed by Kaya staff, in case any problem should arise while you're overseas.

Kaya Help-desk

Each member of Kaya staff have worked, travelled, studied or volunteered abroad, and many staff have visited and volunteered in our projects knowing firsthand the country and nature of the programme placements. Their knowledge of international travel and volunteering is invaluable, and they can give you good advice and tips to make the most of your international placement.

Briefing Pack & Materials

Once you have booked a programme, an information pack will be sent out detailing everything you need to know - from specific project details and vaccinations required to the visa application process.

Airport Pickup

When you arrive at your destination a member of Kaya staff will meet you with a warm welcome at the airport and take you to your accommodation to get you set up for your stay.

Cultural Excursions

Kaya staff are at hand to help organise weekend excursions and activities, which can include visiting cultural places of significance and visiting various projects around the area. This way you can learn firsthand about each project and take part in local cultural and adventure activities.

Arrival Orientation

Shortly after you arrive you will be given your orientation by one of our in-country coordinators. They will show you your placement, local transport, take you into the local town, and show you things you can do in your spare time. Information regarding safety and security will be given along with some much needed lingo when moving and travelling around the area.

Language Classes

You can opt to take Spanish classes during your project, for $7 per hour, just ask your local coordinator to arrange these.


Local Community Benefits

Not only is your participation on your project of great help to the local communities, but so is the boost to the local economy that volunteers create while they are visiting.