Thank you for your interest in working at Kaya Responsible Travel

Organization: Kaya Responsible Travel & World Endeavors
Location: Regionally based – remote within USA
Hours: Full-time (Exempt).Some evenings & weekends
Start Date: Immediate opening

Position description

For over 20 years, Kaya Responsible Travel and our partner organization, World Endeavors, have been organizing unique and immersive international experiences for individuals and institutions, with the goal of transforming lives through international learning. Between us, we offer study abroad, internship, volunteer and faculty-led group programs in nearly 50 countries and we are expanding. Our organizations are like-minded and mission-driven, focused on culturally-responsible and environmentally sustainable initiatives. 

We are looking for a highly motivated, well-organized person with sales and customer service experience to represent our portfolio of programs on university and college campuses in the United States.

Working as part of an academic relations team, this position develops and manages university, college, and high school relationships within a designated region of the USA. In this role, individuals will gain an understanding of institutional needs and how our programs can fulfill those needs – supporting institutions when recruiting students for our programs. 

A successful candidate will be a positive and energetic individual with excellent customer service, communication, and sales skills. The position requires significant domestic travel and an independent, motivated and flexible mindset.

If you are interested in this position, please read the following job description and follow the instructions for application below.

KEY RESPONSIBILITIES

• Increase recruitment of individual student participants in study, internship, and service-learning programs and student groups in customized group programs.
• Develop and manage strong relationships with key departments on campus related to international programs, career services, and service learning, as well as individual faculties and other decision-makers.
• Grow program enrollment by developing and implementing institution-specific, multi-faceted recruitment strategies including online recruitment, referral generation, advertisement placement, listings and postings, cold calling, and networking.
• Visit campuses and engage with students, staff, and faculty through meetings and events such as study abroad fairs, internship/career fairs, classroom visits, postering, tabling, and presentations. 
• Assist the academic relations team with data collection and analysis and help identify potential prospects and other opportunities.
• Remain active in the client lifecycle post-recruitment by collaborating with program management teams to ensure success of students and groups from your region.
• Provide the program development and management teams with recommendations based on institution-specific knowledge. 
• Support organizational marketing strategies through content design and creation, social media, print material design, and digital content creation.
• Maintain accurate data, customer records, and reports related to regional activities and outcomes using the CRM system and other tools.
• Manage travel and accommodation logistics, budgets, and expenses.
• Promote our organizational values, methods, and best practices as a subject matter expert at conferences, events, and online. 
• Engage with leads, applicants and enrollees by phone, email, online, and in-person.

REQUIRED QUALIFICATIONS AND EXPERIENCE

• Bachelor’s degree (any subject)
• Experience and aptitude in sales
• Experience in international education or related fields
• International experience involving study, an internship, a volunteer project, work, or travel
• Competency in public speaking with strong interpersonal and written skills
• Proficient with Google Suite and Microsoft Office products including Word, Excel, and Powerpoint
• Valid US driver’s license 

ADDITIONAL SKILLS & KNOWLEDGE

• Ability to work independently to achieve expected outcomes
• Excellent time management skills
• Skilled at successfully managing multiple priorities and problem-solving in a fast-paced, dynamic environment
• Demonstrated ability to connect with and communicate effectively and professionally with a diverse audience in different roles and levels (e.g. university leadership and management, faculty, students, and parents) and across cultures.
• Ability to work a flexible schedule (including some evenings and weekends) and travel frequently (50-70% of the time) along with remote work
• Able to travel weekly – your own transportation for local travel is necessary

WORK ENVIRONMENT & PHYSICAL DEMANDS

• This role is remotely based, working from your home office when not traveling
• Frequent air and ground travel is expected throughout the year with peak seasons from September-November and January-March
• Some travel and work may be required on the weekends, especially during peak season.
• Requirement to lift and carry up to 40 pounds, stand for long periods of time, walk long distances, climb stairs, bend, and squat.

SALARY & BENEFITS

• Salary: Mid $40k with opportunity for bonuses
• Paid Vacation, Sick Days, Public Holidays (including Winter Holiday Break), and earned Comp Days 
• Meals, accommodations, and rental car while traveling on business 
• Extensive training and professional development, including overseas opportunities

HOW DO I APPLY?

• Submit your cover letter and resume using the Apply button below
• Qualified candidates will be contacted for an interview
• No phone calls, please

Kaya Responsible Travel provides equal opportunity to all people regardless of age, race, religion, color, sex, gender, sexual orientation, national origin, or physical or mental disability. Equal opportunity applies to hiring, placement, promotion, salary determination, and all other conditions of employment. In compliance with employment laws.

APPLY NOW

Organization: Kaya Responsible Travel & World Endeavors
Location: Minneapolis, MN
Hours: Full-time (Exempt).Some evenings & weekends
Start Date: Immediate opening

Position description

For over 20 years, Kaya Responsible Travel and our partner organization, World Endeavors, have been organizing unique and immersive international experiences for individuals and institutions, with the goal of transforming lives through international learning. Between us, we offer study abroad, internship, volunteer and faculty-led group programs in nearly 50 countries and we are expanding. Our organizations are like-minded and mission-driven, focused on culturally-responsible and environmentally sustainable initiatives. 

The ITG USA Specialized Inside Sales position is responsible for converting potential participants for Kaya Responsible Travel and World Endeavors programs into enrolled clients. The Specialized Inside Sales role will be an expert on ITG USA programs and will convert leads by providing speedy and detailed information on the best program fit for them. The Specialized Insides Sales Representative is friendly, energetic, driven, capable of managing heavy inbound/outbound phone calls/texts/emails, and heavily focused on achieving sales goals. 

This position requires an ambitious individual with experience in the US university system and study abroad programs. The successful candidate for this position will be passionate about impact travel and expanding opportunities for students to study abroad.

If you are interested in this position, please read the following job description and follow the instructions for application below.

KEY RESPONSIBILITIES

• Communicate with leads sent from the inside sales team, answer incoming and make outbound calls, and follow up systematically
• Answer potential participant questions and send immediate follow-up information
• Understand the clients’ needs and identify the best programs for them and liaison with international country teams to identify the best program match
• Maintain a high conversion rate and quick response rate 
• Develop new content and improve existing communication to increase lead conversion
• Achieve monthly and yearly sales goals
• Maintain accurate and updated client information within the CRM system

REQUIRED QUALIFICATIONS AND EXPERIENCE

• Bachelor’s degree
• Excellent interpersonal skills, strong verbal and written communication skills.
• Experience in international education or related fields, with an understanding of the US higher education system
• Participation in International study, internship, volunteering, work, or travel 
• Operational experience with a CRM, Google Suite and/or Microsoft Office platforms 

ADDITIONAL SKILLS & KNOWLEDGE

• Goal-oriented
• Ability to connect with audiences at different levels (Institutional leaders and managers, faculty, students)
• Ability to work in a team setting to achieve expected outcomes 
• Skilled at successfully managing multiple priorities and problem-solving in a fast-paced, dynamic environment 
• Highly organized
• Ability to analyze and apply data

WORK ENVIRONMENT & PHYSICAL DEMANDS

• This role is office based, working as part of a team
• Requirement to lift and carry up to 40 pounds, stand for long periods of time, walk long distances, climb stairs, bend, and squat.

SALARY & BENEFITS

• Salary Range: $40,000-$46,000/year
• Paid Vacation, Sick Days, Public Holidays (including Winter Holiday Break), and earned Comp Days 
• Extensive training and professional development, including overseas opportunities

HOW DO I APPLY?

• Submit your cover letter and resume using the Apply button below
• Qualified candidates will be contacted for an interview
• No phone calls, please

Kaya Responsible Travel provides equal opportunity to all people regardless of age, race, religion, color, sex, gender, sexual orientation, national origin, or physical or mental disability. Equal opportunity applies to hiring, placement, promotion, salary determination, and all other conditions of employment. In compliance with employment laws.

APPLY NOW